What to Do When Your Printer Goes Down

Do you have a printer that routinely malfunctions for no apparent reason? As everyone knows, printers are vital to the smooth running of any business that necessitates producing physical copies of data, including but not limited to written text, documents, and photographs. Because printers are machines, they break down just when you need them the most. If you're having trouble with your printer, follow the easy steps below to figure out what's wrong and fix it yourself.

Helpful Hints for Putting It Right:

Turn off the computer and the printer, and remove their power cables. The printer must also be unplugged from the PC. Start by turning the computer's power on and waiting for it to restart completely. Bring the printer back into service by reconnecting it to your PC and turning it on. Be sure the printer's indicator lights are on. Having the computer recognize the printer in this way should fix any printer issues. Most printer issues can be resolved by just cycling power, as this resets the computer's OS and programs.

To see if the printer is offline, right-click on the printer's icon, then pick "Properties" from the menu that appears. If so, switch to online operation.

If it doesn't work, try downloading and installing the newest printer drivers from the maker's website (viz. Canon, HP, Lexmark etc...). Since the printer's functionality is hindered by out-of-date drivers, this should fix the issue.

Uninstall drivers and get the most up-to-date, Windows version-compatible drivers from the manufacturer's website. If you want to see a list of supported drivers, Microsoft has one as well.

If that doesn't work, try erasing the registry keys associated with the printer software, restarting the computer, and then installing the printer software from the CD that came with the printer. Make sure the printer is turned off and disconnected from the computer before you begin the uninstallation process. However, after the software is reinstalled, printing should go normally.

If you have recently altered the settings for your anti-virus software or firewall, you should check them again.

If you're concerned about the hardware's health, you can run a diagnostic test right from the manufacturer's website. For in-depth guidance, visit the manufacturer's website.

If you are still having issues, it is recommended that you record the error code or specifics and consult a search engine such as Google or Bing to find solutions to your problem.

If you've exhausted your own troubleshooting methods without success, it can be time and money well spent to hire a professional technician.

Extra Suggestions:

Ensure the computer and printer are turned on with all lights illuminated; check to see that paper is loaded into the printer; double-check that the ink or toner cartridge is not depleted; Always wipe the inside of your printer down with a dry cloth to remove dust and debris. Be sure you haven't tampered with your wireless settings for the printer recently. When hardware fails, it's best to get in touch with the company who made it to request a replacement (if still under warranty) or technical assistance.